SphereClerk Refund Policy

Effective date: 2026-10-05. Last updated: 2026-10-05. Version 2026-10-05-2.

The short version

Full refund for 30 days after any payment, first or renewal. One click. No reason needed.
After 30 days, ask anyway.
A wrong date, or a kit that reaches you less than 14 days before its date, refunds your whole year, and you keep your membership to the end of the time you paid for.
Cancel any time. You keep what you paid for to the end of the period.

The short version helps you read. The full text below is the agreement, and where the two differ, the full text controls.

Ask for a refund

This policy is part of our Terms of Service. It is sold and honoured by Delvir Limited Liability Co., a Wyoming limited liability company, 30 N Gould St, Ste R, Sheridan, WY 82801, United States.

Memberships: annual and monthly

SphereClerk is sold as a membership, and a membership renews automatically until you cancel it. The annual membership is $290 for the year. Your card is charged when you join and again on each anniversary of that day, at the same price, until you cancel. About thirty days before each annual renewal we email you the date, the amount and how to cancel. The monthly membership is $59 a month. Your card is charged when you join and again on the same date each month, at the same price, until you cancel.

Cancel any time: from Manage billing on your account page, or with one email to team@delvir.co. Cancelling stops the next renewal. Nothing further is charged, and your membership stays open to the end of the period you already paid for.

Full refund for thirty days after any payment: the first one or any renewal, annual or monthly. To ask, press "Ask for a refund" in your account or on the Refund Policy page, use the link in any receipt or renewal email, or send one email to team@delvir.co. No call, no form, no reason needed. After thirty days, ask anyway. When we refund a payment, we refund it in full and end the period it paid for on the same day, so nothing renews.

Sold by Delvir Limited Liability Co.

The Missed Date Guarantee

“If any date we give you is wrong or reaches you less than 14 days before it closes, we refund your whole year.”

“Your whole year” is the $290 charge for the current year on an annual membership, or all monthly charges in the 12 months before your claim on a monthly membership. You keep your membership to the end of the period you paid for, and we turn off renewal when we refund. Claim at any time while you are a member and for at least 60 days after it ends. Section 4 of the Terms sets out exactly what counts as wrong or late, what is covered (flood-map kits are not), and that this refund is the only remedy for a wrong or late date.

How to ask

Press “Ask for a refund” in your account or on this page, use the link in any receipt or renewal email, or email team@delvir.co. One click, plus a line about why if you want to. We refund the same day where we can, and email you when it is done.

Duplicate payments

If you are charged twice for the same membership, we cancel the extra one and refund it in full, without you asking, and tell you by email.

How refunds are paid

Refunds go to the original payment method through Stripe, usually within 5 to 10 business days. A refund of a regular payment ends the period it paid for on the day it is issued, so nothing renews. A Missed Date Guarantee refund does not: you keep your membership to the end of the period. We never ask for a reason, a form or a call, and we never send a refund request to a sales call.

Contact

Delvir Limited Liability Co., a Wyoming limited liability company, 30 N Gould St, Ste R, Sheridan, WY 82801, United States — team@delvir.co.